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charmaine M

1 reviews | Active since Aug 2015

06 Dec 2016, 12:57

False listing

<p>I am really disgusted by the manner in which African bank reacts to its customers’ complaints. They don’t care. The only thing they would pester and haunt you about is whether you are up to date with paying your account. I am even starting to doubt their legitimacy. The business seems to be run bogusly. I have complained about a false listing on ITC and African bank is not doing anything to fix the error. People must be aware of businesses such as African bank. You take a loan with them, you will be falsely listed on ITC and you will suffer for the rest of your life. I have to spend all the monies I have saved throughout my life to get African bank to rectify the error they have made. This business seems to be a *****. Only operating to make money but unable to resolve its clients’ queries and complaints. I will do whatever it takes to fight this sabotage. Very disappointed!!</p>

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Replies (1)
African Bank
African Bank's reply06 Dec 2016, 16:32
Official

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***

Kind Regards

Contact Centre Support Team

***