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<p>African bank seriously need to get their house in order. Their incompetence and inability to resolve customer queries that arise as a matter of their *********** staff, should be fixed, as at the end, it is clients like me who suffer. Firstly African bank started debiting my account any day they wanted instead of last day of the month per our agreement. Secondly double debits of the same account went off from my bank account and when I phoned them their staff seem not to care or interested about the issues. I asked them to refund the additional debits and they didn’t do it. I had to physically go to the bank to reverse the two additional debits and incurred a charge of R96. African bank is a joke and I am wondering how they are still in business with this kind of service. I will definitely take them to task and follow this through. This is really disappointing given how big African bank is - really disappointed and won’t let them get away with this, even if it means I have to write about this on hellopeter every week.</p>