False approval for loan
I did an online application to see if I qualified for a loan with African Bank, after completing online I was offered a short term loan of R3000 over 5 months. Shortly after that I received a call from an African Bank consultant wanting to finalise my application, after answering all her questions she confirmed that I qualify for the same loan amount and term that was displayed online she even said \congratulations\" and said I should go to my nearest branch with the required documents to finalise everything. I received an SMS to go to my nearest branch with my documents. I visited the branch at Blue Route Mall with my paper work . The only thing I am committed to spending every month is groceries however the consultant did not even put through my application because she said that my bank statement shows I spend more than what I advised, obviously after I buy what is necessary I am going to spend the money I have left over on what ever I please however I was scrutinised for every swipe showed on my bank statement, so basically I never got my loan that I was approved and I guess I should leave all my money untouched so that African Bank can see I don't spend any money! False promises"
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
