WS
Wardah S

1 reviews | Active since Mar 2018

06 Feb 2024, 11:45

Extremely dissapointed

Very dissapointed in African bank. I have a bank account and all of a sudden it is put on hold. I run a buy and sell business a customer has paid me money I need to send her package out and I cannot because of african bank. No communication what so ever and no one can assist me when I phone absolutely hopeless

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Replies (3)
WS
Wardah S's update06 Feb 2024, 13:03
Reviewer Update
Yes I got a call back but the problem is everyone tells me they are escalating it and no feedback is given. I need this sorted today. My customers who made payment are waiting for their items and I cannot do anything if my account is locked
WS
Wardah S's update07 Feb 2024, 13:13
Reviewer Update
I'm so sick of african bank. Don't want to reason to anything
I will be taking this further with the ombudsman
WS
Wardah S's update07 Feb 2024, 15:54
Reviewer Update
African bank you keep on sending this same reply. And why is the reply private