Extremely bad service

Item: African Bank
Rating: 1
Author: zion E

I called in to african bank in feb to substitute their credit life of 1k with my own of r200 per month. They gave me an email address that i mailed the docs to, a month later no response, i eventually mailed them again and still no response, i then mailed their service email address twice and still no response. Its 4 months later and the debit still goes off.

Helpful (0)

Replies (1)

African Bank's replyOfficial

11 May 2023, 12:25

Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.

Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za

Your African Bank Support Specialist team
***

African Bank's reply11 May 2023, 12:25

Official