EXTREMELY BAD SERVICE

My credit card expired and when I went to renew it on the 7 April 2015 and the branch I went to, experienced a difficult of not being able to process the renewal because of a system error. I stayed at the branch for about a whole day waiting for their head offices response, which couldn't assist them. We tried the following day but it didn't happen. Even today, I couldn't be helped. Seemingly this bank has never heard of treating customers fairly. I regret the very first day i asked for help from this bank. Ever since i became ther client, i have never experienced a fair treatment from them. #extemely annoyed