Excuses rather than legitimate reasons.

I tried to apply for a credit card with African Bank and had to redo the application three times.

Every time a different excuse was offered for the rejection of the application, from not receiving my bank statements (when it was never requested from ABSA) to not meeting the work requirement time (even though I had been working at the same full-time job since 01 January 2020.

The latest excuse has to do with my sequestration, which ended in March 2020 and the Admin order rehab certificate Section 74 U was provided 5 times over because African Bank kept misplacing it and my payslips.

The newest excuse also says that African Bank has not been able to contact me. I can proof that no attempt has been made by African Bank to contact me either by phone or email. Also, no attempt has been made to contact my work.

My problem is not with the rejection of the credit card loan, but with the way African Bank deals with loan rejections, not having clear reasons for the rejection of the loan and rather turning to every excuse possible to not give a loan.

African Bank clearly does not want the business. I would appreciate it if you don't waste almost a month of my time with excuses and rather just provide clear reasons.