GR
Glenecia R

1 reviews | Active since Feb 2017

14 Feb 2017, 10:25

Excellent service

<p>Round about two weeks ago, I visited the African Bank Branch in Mossel Bay to obtain information regarding a loan.</p> <p> </p> <p>I was greeted by professional and well-presented consultants and the branch manager, Glenton Tobias.</p> <p>They gave me sound financial advice regarding the options they can offer me and the consultant who handled the process was professional but still friendly - understanding my predictament and assisting me with the best option for myself and not only for their branch.</p> <p> </p> <p>It is clear to see that this branch strives for professionalism and putting their clients first. Thank you for making feel as if I was a very important client and taking the necessary time to assist me.</p> <p> </p> <p>I was kept in the loop, constantly and never had to follow up from my own side.</p> <p>Thank you for your speedily assistance.</p> <p> </p> <p>Regards,</p> <p> </p> <p>G Roberts</p>

0
Replies (2)
GR
Glenecia R's update14 Feb 2017, 12:09
Reviewer Update

Just to rectify - they provided me with the best suited options and not per say financial advice. Unfortunately I am unable to edit my post.

African Bank
African Bank's reply14 Feb 2017, 14:02
Official

Thank you for taking the time to compliment the Mossel Bay branch via this site. We will take great pleasure in sharing this compliment with management. With thanks and regards

Contact Centre Support Team

***