CB
Charissa B
1 reviews | Active since Feb 2015
30 Dec 2024, 15:39
Every month issue African bank
Once again African bank ,after U debit my debit orders on the 20th because U had my old companies details I was fine ,then I advise them my company pays late on the 27th,during all this confusion here my arrears amount doesn't get deducted it's about 200 I go to the branch and pay it and the consultant doesn't know if it went through,I spoke to collections they said go to branch , branch said customer service ,I go to customer service on the what's app the guy mandla ask if I have a incident number then he ends the chat ,I can't anymore I just want my credit card activated who must I beg really who
Helpful (0)
Replies (8)0
Replies (8)
African Bank's replyOfficial
30 Dec 2024, 15:57Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply30 Dec 2024, 15:57
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
CB
Charissa B's updateReviewer Update
02 Jan 2025, 16:47I was giving the run around I'm taking you to the ****ing ombudsman you will ****en see
CB
Charissa B's update02 Jan 2025, 16:47
Reviewer Update
I was giving the run around I'm taking you to the ****ing ombudsman you will ****en see
African Bank's replyOfficial
02 Jan 2025, 16:49I noted your earlier post and have provided a response there. Kindly confirm its receipt.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
African Bank's reply02 Jan 2025, 16:49
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
African Bank's replyOfficial
02 Jan 2025, 17:01I noted your earlier post and have provided a response there. Kindly confirm its receipt.
African Bank's reply02 Jan 2025, 17:01
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
CB
Charissa B's updateReviewer Update
02 Jan 2025, 18:25Your team did nothing but provide issues to me ,please confirm the reference number so I can open an ombudsman queries
CB
Charissa B's update02 Jan 2025, 18:25
Reviewer Update
Your team did nothing but provide issues to me ,please confirm the reference number so I can open an ombudsman queries
CB
Charissa B's updateReviewer Update
02 Jan 2025, 18:26I want the complaints ref number so I can start my ombudsman query ,I also know a few people complaining about African bank and if you don't provide a reference number then I will take this way further
CB
Charissa B's update02 Jan 2025, 18:26
Reviewer Update
I want the complaints ref number so I can start my ombudsman query ,I also know a few people complaining about African bank and if you don't provide a reference number then I will take this way further
CB
Charissa B's updateReviewer Update
02 Jan 2025, 18:56I will state to the ombudsman that you don't want to provide me with a complaints reference number
CB
Charissa B's update02 Jan 2025, 18:56
Reviewer Update
I will state to the ombudsman that you don't want to provide me with a complaints reference number
African Bank's replyOfficial
02 Jan 2025, 19:00I noted your earlier post and have provided a response there. Kindly confirm its receipt. ^Sam
African Bank's reply02 Jan 2025, 19:00
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt. ^Sam