Enraged and disappointed

Hello Peter

I don't know where to start. So I am just going to fall right into it. I app**** for a consolation loan at African Bank. I have taken several loans from them in the past and amazingly as it should be I have not once missed a payment. In my application I stated the reasons for my loan. I was preapproved. African Bank called and asked me to submit my documents I did so within a day. The documents where not to their satisfaction and and I was again asked to resubmit. A loan offer stands for one week. My loan application was never processed because of the laziness of an employee named Wiseman. I asked several people to let me speak to a decision maker and all I got was a stupid explanation on why.

If I was declined on merit of affordability I would gladly accept it.

Unfortunately this was not the case.

I was declined because of a time laps and a offer expired.

No one has contacted me telling me that I have been declined because of affordability but rather that my offer has expired due to bad service.

I refuse to be treated like this and will request all recorded calls for your knowledge.

Once again why should I suffer because of an *********** employee.

I hope that someone reads this and I hope that it may help you not be a victim of poor service like I was.