CM
Christian M

1 reviews | Active since Apr 2017

24 Mar 2021, 12:13

Enquire with out my consent ???

Enquire with out my Consent

Why have African bank done a inquire on my Experian - Compuscan Credit Report with out my consent, i did not apply for any credit with your company in the last month, urgently remove the inquire as this has a impact on my credit score, if i don't receive a response i will lay a complaint at the NCR ( NATIONAL CREDIT REGULATOR ) The enquire was done on the 23/03/2021 with out my consent

0
Replies (2)
African Bank
African Bank's reply24 Mar 2021, 13:04
Official
We've escalated your concern to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as the matter is resolved. 

Your African Bank Support
customer service support
CM
Christian M's update25 Mar 2021, 08:28
Reviewer Update
Good day, i will be reporting your misconduct to the NCR Today as i have not apply for any of your Products, this is not acceptable