Duplicate of debt sold to DMC

There's a duplicate of a debt sold to DMC The loan was settled in February. On credit beureu, it looks like I took a loan from African Bank and DMC. The one from DMC is paid up while the one from African Bank is still unpaid. One of the debts should be removed from my profile.

Please read an email from DMC AFRICAN BANK: ********** 009

DMC3 REFERENCE ********** 8

We refer to the above and acknowledge receipt of your complaint posted on Hello Peter.com on 28 March 2018.

Thank you for affording us the opportunity to investigate this matter.

Kindly be advised during June 2017, DMC Debt Management, a registered debt collector, purchased and took cession of a portion of the African Bank debtors’ book.

All information pertaining to the accounts and consumers were accepted by DMC Debt Management in good faith as being correct at the time of sale and the information obtained was captured as such by DMC Debt Management onto its database.

Kindly note that in terms of Section 69 of the National Credit Act, 2005 and Section 17 of the National Credit Regulations, 2006 we are obliged to submit certain information to the credit bureaus.

We have adopted an internal policy to ensure that we discharge our reporting responsibilities in terms of the National Credit Act on a monthly basis, i.e. a monthly schedule reflecting all required information is drafted and submitted to the relevant credit bureaus.

This communication serves to confirm that the above mentioned account is settled and same was settled on 1 February 2018.

You will note that from your credit profile, that the DMC3 listing has been amended to reflect closed “C”, however, due to the credit bureau retention period, the listing will remain for the duration of the this period and when exceeded the information will lapse and be removed.

Please further be advised that DMC is a registered debt collector, and we are unable to make changes and/or remove an listing placed by a creditor. In this regard we refer you to the African Bank listing and recommend that you contact African Bank herein.

Kind regards,