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zama N

1 reviews | Active since Jul 2013

17 Nov 2016, 09:32

due date

<p>they keep debitting my account on the 15th and its been 3 months i have been complaining and they creating unpaid items on my account, charges am paying and they still debiting , i requested a date to be the 23rd of every month and the account is now in arrears because of that</p>

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Replies (1)
African Bank
African Bank's reply17 Nov 2016, 11:21
Official

Good day


Thank you for your email,


Due to the Protection of Personal Information Act of 2013 we are required to successfully identify and verify customers before providing a service and we need to telephonically contact you in order to ask a few questions to protect our information.


We confirm that we have been unsuccessfully in our attempt to contact you on the contact details we have on our system.

Kindly contact our customer service on ***for further assistance.


Kind regards,
African Bank Customer support centre