WF
Wayne F

1 reviews | Active since Apr 2015

06 Oct 2016, 21:38

Double Standards

<p>I app**** for a loan at the East Rand Mall branch, and was pre-approved for a loan of R175,000 and a golden credit card with a R 60,000 revolving limit. I did not require the full loan and agreed on R120,000 at a repayment plan of R4373,82 over 60 months (fully affordable). This offer was declined by African Bank as I was considered "Self Employed"? this, after a permanent employment contract, including company paysheets had been supp**** to prove that I am not "Self Employed". Who on mothers earth in your orginization makes these decisions? This is the best part, with the same documents re-submitted yo your head office, using the same calculation software that African Bank use, I was pre-approved for R30,000 max?</p> <p> </p> <p> </p> <p> </p>

0
Replies (2)
African Bank
African Bank's reply07 Oct 2016, 10:37
Official

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Contact Centre Support Team

Contact number: ***

African Bank
African Bank's reply17 Oct 2016, 15:32
Official

We hereby confirm that we have provided you with feedback and the matter has been resolved.


Should you require any further assistance in this regard please contact us on
***.


Kind Regards

Nhlanhla Buthelezi
Contact Centre Support Team
***