GA
Glenda A
1 reviews | Active since Jul 2013
31 Jan 2020, 11:00
Double Debited
I am irritated and annoyed, African bank double debited me with no notification whats so ever. I have not missed any payments. I called the call centre and they said I called in October and my payment plan is for 3 months. I did not make any payment plans telephonically. I need the matter to be resolved.
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Replies (2)GA
Glenda A's updateReviewer Update
31 Jan 2020, 12:22I have not received a response regarding how the matter will be solved. Please update me.
GA
Glenda A's update31 Jan 2020, 12:22
Reviewer Update
I have not received a response regarding how the matter will be solved. Please update me.
GA
Glenda A's updateReviewer Update
07 Feb 2020, 09:14I received an sms confirming that a fixed amount of R1,322.00 will be deducted from account. Account Reference ***.
I am also receiving an sms requesting to send documentation. Reference ***.
What must I proof, I have been paying R1,322.00 for the last 3 years now. Please check your records and your paperwork and sort this matter out. This is now becoming very annoying.
Please confirm that this matter been resolved and that the fixed amount is R1,322.00
I do not want to be receiving anymore unnecessary sms's.
I am also receiving an sms requesting to send documentation. Reference ***.
What must I proof, I have been paying R1,322.00 for the last 3 years now. Please check your records and your paperwork and sort this matter out. This is now becoming very annoying.
Please confirm that this matter been resolved and that the fixed amount is R1,322.00
I do not want to be receiving anymore unnecessary sms's.
GA
Glenda A's update07 Feb 2020, 09:14
Reviewer Update
I received an sms confirming that a fixed amount of R1,322.00 will be deducted from account. Account Reference ***.
I am also receiving an sms requesting to send documentation. Reference ***.
What must I proof, I have been paying R1,322.00 for the last 3 years now. Please check your records and your paperwork and sort this matter out. This is now becoming very annoying.
Please confirm that this matter been resolved and that the fixed amount is R1,322.00
I do not want to be receiving anymore unnecessary sms's.
I am also receiving an sms requesting to send documentation. Reference ***.
What must I proof, I have been paying R1,322.00 for the last 3 years now. Please check your records and your paperwork and sort this matter out. This is now becoming very annoying.
Please confirm that this matter been resolved and that the fixed amount is R1,322.00
I do not want to be receiving anymore unnecessary sms's.