Double debit order

I have been a client for almost 10 years now and I I'm utterly disappointed in your services.<br> <br> My loan and credit card debit orders went off twice this month of my bank account, leaving my bank account in arrears and causing another debit order not to go off.<br> <br> My bank also now charged me with R115.00 for a failed debit order, not to even go into the fact that this affects my credit score.<br> <br> Someone better get on this and fix reverse those debit orders immediately!!! I want to be refunded these bank charges as well.<br> <br>