Double Debit -***

<p>I gave African Bank my new banking details for debit and requested that they do not debit the older account. They debited both accounts and when I notified them they promised to reverse one payment on the next day. After my call i received an SMS from my Bank notifying me that African Bank has requested a bank statement. 2 days later i contacted them again and the call centre cosultand advised that they will not repay the credit card debit i can spend then money if i want. I indicated to them that I want them to reverse the payment as i avoid paying intereset. The next day i received a call from the consultand who identied himself as Thabang Leboa. He promised that if i resend the copies of my ID book and a statement he will repay reverse the payment the same day. He gave me the email address of his supervisor (T Makgoka) I submitted the documents as requested and I have not heard from African Bank since. I was feel insulted by African Bank and theier service is parthetic and they take their customers for granted.</p>