DON'T USE AFRICAN BANK AS YOUR MAIN BANK ACCOUNT

At this point i think its time I say goodbye to African bank and start a new journey with a much more secure bank. I lost my card that request for a pin for any purchase even if its R1, someone hacked me without even requesting for OTP number I immediately cancelled my card and made a new one as the following week on a Wednesdays I was getting paid and did not want to see my salary vanish. I open a case which went back and forth with minimum to no interaction with the bank, only to get the below feedback. Mind you this is the account I receive my salary from. The sad part is I even have investments with them. My 2cent opinion DON'T USE AFRICAN BANK AS YOUR MAIN ACCOUT. Once you are ****med you will get the below response from Forensic Department.

Attachments 2:51 PM (2 hours ago) to me

Good day Ms Ramashala

Thank you for reporting attached matter to African Bank Forensic Services.

I have investigated the matter and found that the transactions were effected with your African Bank card ending 0217. The disputed transactions were effected before the card was cancelled by yourself and therefore the Bank cannot take responsibility for the transactions and the case is repudiated.

Please obtain a replacement card at your closest branch to start using the account again (please remember to take your ID and proof of residence with to obtain the replacement card).

Regards Forensic Investigator Email: *** Physical address: 59-16th Road, Midrand, 1685 Postal address: 59-16th Road, Midrand, 1685