DONT TAKE CALLS FROM AFRICAN BAN****!!!!!!!!!

I HAVE TWO LOANS WITH AFRICAN BANKS AND HAVE NEVER EVER EVER MISSED A PAYMENT OR EVEN PAID LATE! I WAS CONTACTED BY ONE OF THEIR AGENTS (ELVIS) WHO SAID TO ME THAT AFRICAN BANK WANTS TO OFFER ME A LOAN. I AGREED TO GIVE HIM MY INFO AND CHECK WHAT OFFERS ARE AVAILABLE AS I WANT TO INVEST IN A BUSINESS. AT THIS TIME HE DID STATE THAN ANY OFFERS I GET WILL BE SUBJECT TO VERIFYING MY INFO. LONG STORY SHORT WE CAME TO AN AGREEMENT AND I SENT MY DOCUMENTS THROUGH. I GET A CALL A FEW DAYS LATER TO CONFIRM THE CONTRACT AND NOW EVERYTHING THAT WAS INITIALLY DISCUSSED IS NULL AND VOID AND THEY HAVE ALL NEW OFFERS WHICH DOES NOT SUIT MY NEEDS. THEY STILL HAVEN'T TOLD ME WHAT IS DIFFERENT FROM WHAT I SAID ON THE PHONE AND WHAT WAS HANDED IN TO THEM. NOW IM TRYING TO RECONSIDER THE OFFERS GIVEN YET I AM DEALING WITH (CONSTANTIA) WHO HAS NO ENTHUSIASM TO HELP AT ALL. I SAID OK I WILL WANT TO GO INTO THE BRANCH AND COMPLETE EVERYTHING AND I WAS TOLD I CANT AND THAT IT WILL AFFECT ME NEGATIVELY.