Don't go to African Bank

I have contacted African Bank 3 times now to try and get the email address for their Corporate Social Investment contact. I have been put through to the help desk because ***brings me to a contact centre that doesn't understand what I am looking for. I have now waited for over 1/2 an hour over the course of 3 calls to speak to the help desk which does not answer their phone. I then called back again and was given an email address *** which has bounced back. This is a major South African Bank that can't seem to get the basics right..... I cannot begin to imagine what it is like for their customers!