EC
Esther C

1 reviews | Active since May 2024

22 May 2024, 12:47

Don't ever use african bank. you will regret it.

I settled 2 african bank loans on the same day. African bank issued me with paid up letters for both. However only one account was updated at the credit bureaus. It makes no sense whatsoever. Trying to call them is useless they never answer. Emailing them on *** is also pointless its been more than a week and in their reply they claim they will reply in 3 working days. I'm on the middle of week 2.

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Replies (2)
African Bank
African Bank's reply22 May 2024, 14:13
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
EC
Esther C's update05 Jun 2024, 13:34
Reviewer Update
I CHECKED MY CREDIT PROFILE TODAY. EVERYTHING IS STILL THE SAME. SO FROM THE 22nd OF MAY TILL NOW YOU HAVE DONE ABSOLUTELY NOTHING LIKE ALWAYS. WHAT DO I HAVE TO DO TO GET YOU TO UPDATE MY PROFILE.