GM
Gontse M

1 reviews | Active since Sept 2016

26 Jul 2024, 10:25

Don't bank with African Bank

I have waited 2 weeks for my now late sister's bank statements that I need to close up her estate.

African bank sends me from pillar to post during such a hard time.

All I WANT IS BANK STATEMENTS.

0
Replies (3)
African Bank
African Bank's reply26 Jul 2024, 10:40
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
GM
Gontse M's update26 Jul 2024, 11:21
Reviewer Update
You guys obviously don't know what you doing.

Leave the financial services to big dogs.

I need the bank statements to get the letter of executorship so we can conclude the estate.

Now your agents call me and put me through call centre people with *********** management's

I want these damn statements NOW!!!!
African Bank
African Bank's reply26 Jul 2024, 11:41
Official
As per our telephonic conversation, please forward the requested documents to ***.