Do not speak Afrikaans.

African Bank Call Centre, telephone number ***, disappoint me big time. My mother age 63 years do not speak or understand English, but the call centre keeps on phoning her 6 times a day insisting that she must communicate in English. That is so ridiculous, its her democratic right to communicate in a language that she feels most comfortable with. South Africa has got 11 official languages please try and satisfy your clients needs.<br> And please teach your call centre staff to be more polite and respectful towards elderly people.