MT
Matt T

1 reviews | Active since Aug 2021

15 Jan 2025, 11:46

DO NOT AQUIRE A LOAN FROM AFRICAN BANK

THis banking institute does not deserve the 1 star it got in the mandatory star catergory My girlfriend aquired a loan through African Bank in 2020, because she was told that if she lost her job the loan would be written off due to the insurance taken out for the loan. Ultimately this is an outright lie, because they only remove payments for a year. Then being unemployed, we receive anything up to 20 phone calls per day to increase payments from the agents work harrass us daily. I can only warn people to NEVER aquire a loan from these gold diggers they will never stop harrassing you in order to get their money back. Although we do make payments each month. AFRICAN BANK, STOP HARRASSING US. WE CAN ONLY PAY WHAT WE CAN AFFORD AND ALL YOUR PHONE CALLS ARE A WASTE AS WE CANNOT PAY MORE.

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Replies (1)
African Bank
African Bank's reply15 Jan 2025, 13:44
Official
Thanks for speaking up and calling us out. We understand your concern. To assist further, we'll need to handle this directly with the account holder due to privacy regulations under the Protection of Personal Information Act (POPI). Please encourage your girlfriend to contact our customer service team directly at ***for assistance.

We hope to talk to her soon.
Your African Bank Support Specialist team