1 reviews | Active since Mar 2014
Dissappoint service this time around
<p>To: ********** of the Eastgate Branch</p> <p>I came to your branch on 29 December 2016 and again on 4 January 2017 for your assistance and was assured that the problem had been resolved. I have now e-mailed you at 10am on 10 January and have not had a response in relation to my query. My calls to your branch remain unanswered. If you do not want my business, please let me know in response so that I may move on. Your feedback is required as I think perhaps the documents I signed and left with your branch need to be shredded and me seek the assistance of an institution that honours its commitments.</p> <p>What a pity that this time around has proved to be truly dissappointing as I realy though that African Bank was the bank of the future in SA.</p> <p> </p> <p>Jenny Reimers</p> <p> </p>
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Contact Centre Support Specialist Team
Contact number: ***
Thank you, I received a reply from African Bank, both telephonically and in writing, the day after me posting my disappointment. The general public, like myself, requires feedback. The fact that my application was revoked is a pity as your approach was misleading.
Having said that, however, I do appreciate you coming back to me so that I have closure.
Thank you, I received a reply from African Bank, both telephonically and in writing, the day after me posting my disappointment. The general public, like myself, requires feedback. The fact that my application was revoked is a pity as your approach was misleading.
Having said that, however, I do appreciate you coming back to me so that I have closure.