1 reviews | Active since Feb 2016
Dissapointed
Today I contacted the collections department requesting for a settlement amount.<br> The consultant advised me that I do not qualify for such and then I requested to speak to a team leader<br> who also confirmed the same thing. <br> <br> I have three loan accounts with African Bank and they have been<br> outstanding for a long time due to personal reasons. The reason for me to contact them was to settle at least <br> two of these accounts (with the small amounts) then continue to pay the installment for one. This is so I can regain your trust and work towards having a good credit record again. Due to personal reasons, I have fallen behind but now I would like to correct this, hence my contacting your Collections department hoping that we can come to an arrangement to settle these accounts. African Bank getting their money back. Unfortunately I cannot<br> afford to pay R10000 to settle these two accounts. Please can you assist in working out something for me.<br> <br> Kindly arrange a settlement which will be payable on the 25 February 2016, for both these small accounts.<br>
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Sylvester Fraser
Contact Centre Support Specialist Team
Contact number: ***
