MM
Monique M

1 reviews | Active since Oct 2014

09 Mar 2016, 12:20

DISRESPECTFULL - 12H15

I AM SO FED UP OF AGENTS CALLING ME WITH THIS DISRESPECTFULL ATTITUDE. AFRICAN BANK CANNOT FONE ME AFTER 18H00- SO THEY RATHER FONE ME EVERY MINUTE OF THE DAY- 35 PLUS MIS CALLS DAILY- WTHELL??? NO MAN, PLEASE, I HAD TO PUT MY WORK FONE ON MUTE, TO ANSWER MY CELL FONE- I ASK THE AGENT IF HE CAN PLEASE FONE ME AFTER 6, BECAUSE THAT IS THE TIME I GET HOME, THEN I WILL GLADLY SPEAK TO HIM AND TAKE THE CALL, HE TELLS ME, NO- WE CANNOT FONE YOU THAT TIME, WE ONLY WORK UNTIL 16H00. PLEASE, I CANNOT DEAL WITH THIS ANYMORE, PLEASE DO NOT FONE MY BATTERY FLAT- WITH THIS CALLS HOLE DAY, EVERY DAY- YOU CAN FONE ME AFTER 1800- MONDAY- FRIDAY!!!

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Replies (1)
African Bank
African Bank's reply10 Mar 2016, 11:22
Official
Hello Mohajane,

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***

Kind Regards
Contact Centre Support Team
***
Zelda Moloana