1 reviews | Active since Mar 2013
Disregard of request
Once again after forming an agreement telephonic ally, African Bank has debited my account early. I have advised them on several occasions that my pay day is the 20th regardless of which day of the week it falls on. Ii had funds in my account which were supposed to be used for groceries until Sunday but now there is R50 left. They have no regard for my request. If I had no funds in my account my credit record would ONCE AGAIN be tarnished. Their service to their clients is pathetic and I can't wait to close my credit card with them.
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***