Dismissing in opening credit card

My journey with African Bank was not an easy one. I felt like you are dismissing me in applying for credit card without giving me the opportunity. You treated me like hooligan. I am honest, loyal, a woman on integrity. You can get referrals from my banks Capitec and Standard bank. I have a very clear and clean credit profile. I was not even surprised when you declined my application. Samuel gave me a call on Monday to let me know that my application has been declined due to uncer*****y with my current company. In answer to that he mentioned that there is retrenchment happening in my company which it didn't affect me and honestly speaking i was not even aware of that because i am not affected. When i asked my HR department they cannot recall African Bank phoned to confirm my appointment. I need to know the name of the person who confirmed my appointment because i doubt you even called my company.