DISHONEST African Bank
06 December 2021
SMS received "Need a BREAK? Why not take an African Bank 1 month payment break on your loan 65***2007. Activate your break by ***0 on our App or register at www.africanbank.co.za ...."
After driving 9.1 Kms to Tyger Valley Centre who is unable to get my app working on iOS or Android OS, best advice try at home as the reception is bad in the centre. While driving 12:33 SMS received "Hello, you have blocked your African Bank profile..."
Again in the car this time 20.6Kms off to John Montague Centre, Montague Gardens who finally figured my bluetooth and wifi must be off and app needs to run over cellular data.
I have now logged into the App and Website and ZERO payment break available!!!! Website "There are currently no available breaks." App "Warning There are no eligible account" with only Home or Retry which both presents ZERO option to activate!!! All this after paying on time without a single payment missed since our 1st agreement in 2007!!!!
While we at it, Who said African Bank can debit before the 25th of each month?? 25 - 27 Aug were all normal working days, yet African Bank was GREEDY on 23 Aug to debit before the time and I paid R90 Honouring Fee!!!
I want my payment break activated and my Honouring Fee reimbursed!!!!!!!
Maybe try asking your paying Customer for an alternative contact number after already costing R90 honoring fees + 9.1Kms @ R3.35 per Km (R30.485) + 20.6Kms @ R3.35 per Km (R69.01) = R189.495 Total!!!
Maybe try asking your paying Customer for an alternative contact number after already costing R90 honoring fees + 9.1Kms @ R3.35 per Km (R30.485) + 20.6Kms @ R3.35 per Km (R69.01) = R189.495 Total!!!
Both numbers provided received calls all day from across the world yet African Bank claims they unable to make telephonic contact let alone common courtesy of sending and email seeing on the 1st call I was authenticated!!!
And still ZERO payment break on the useless app or REFUND FOR HONORING FEE #PaybackTheMoney!!!!
Both numbers provided received calls all day from across the world yet African Bank claims they unable to make telephonic contact let alone common courtesy of sending and email seeing on the 1st call I was authenticated!!!
And still ZERO payment break on the useless app or REFUND FOR HONORING FEE #PaybackTheMoney!!!!