DISGUSTING SHOCKING SERVICE

ON THE 26TH OF JANUARY I PAID AFRICAN BANK LOAN IN FULL (SETTLED ACCOUNT) ON THE 28TH JANUARY AFRICAN BANK ONCE AGAIN TOOK MY PREMIUM AFTER I SETTLED IN FULL!!!!! NO ONE IN THE CALL CENTRE CAN HELP ME - THEY KEEP SAYING "WE CANNOT VERIFY YOU" HOW VERY CONVINIENT....I WANT MY MONEY BACK