DISGUSTING SERVICE, WHAT A DISGRACE

I've called African bank inquiring about my account due to the notification that I received from ITC stating that I have been listed as not making payments on my African Bank account for close to 6 months and I have never missed any payment with African bank ever since I made an arrangement with them.<br> <br> Then I spoke to a lady by the name of Dikeledi who doesn't even deserve to be called a lady because of the rotten attitude that she has. She gave such a disgusting service I even feel sorry for the future of African bank if they are hiring such people in their organisation. She was utterly Rude, did not take the time to understand me, she kept on placing me on hold without my permission, she even gave a call to someone else without even notifying me and I didn't even ask her to put me through to someone else. She is such a disgrace and an excuse of an employee to the organisation.<br> <br> Luckily the person that she transferred me to Mr Daniel Mdluli was able to assist me and take the time to understand my query. Thank you very for your polite and helpful manner Daniel and I wish u can pass it to some of your Colleagues such as DIkeledi who totally USELESS and a waste of time.