DISGUSTING SERVICE AND RUDE CONSULTANTS!!!

I went online to log a claim as I was unfortunately dismissed and cannot afford to pay my account, I get BILLED MONTHLY for insurance yet when s**t hits the fan, there is NO INSURANCE! Then you get this RUDE AND ABRUPT consultant that tells you \if you feel you need to ***** then you must do it to pay your account"REALLY??? This was after I constantly repeated myself that I am UNEMPLOYED! I then called and spoke to Samantha from Collections who rather put me on hold for over 20 minutes because the 2 supervisors that they do have are too busy to speak to clients yet can hear how the speaking about clients and having chit chats in the background instead. I am TRULY DISGUSTED by African Bank and its employees! PS: my calls are recorded too!"""