NBN
Nomi B N.

1 reviews | Active since Sept 2009

04 Feb 2022, 12:18

Disgusting Call Agent Treatment

This morning I received a call from Marcia Siganunu regarding my overdue premiums on my loan account. I explained to her that I was not working at the moment - something that African Bank has been aware of. She then proceeded to prod me asking me if I don't have a provident fund to pay for the loan. This after I had already explained that I have no current income. I have had a few phone calls from African Bank before. I have never experienced such rude, degrading and disgusting treatment from someone who works with people.

0
Replies (0)