LZ
Lethokuhle Z

1 reviews | Active since Apr 2019

25 Jan 2024, 11:37

Disgusting bank I ever seen in my life

I have logged the ATM query with this bank and I was told the turn around time is 30 days of which is gone pass already with no response. They keep debiting my account for money that I didn't even use'. Please stay away from this bank , the service is very poor

0
Replies (7)
African Bank
African Bank's reply25 Jan 2024, 14:28
Official
Thanks for speaking up and calling us out. Your enquiry has been successfully logged. Your reference number is ***). Please verify your contact number by replying Yes to the SMS you received
LZ
Lethokuhle Z's update26 Jan 2024, 13:06
Reviewer Update
So I have just called this African Bank again now, the guy i spoke to pretend like he cannot hear me while my landline was clear on myside. I just wish to know if i will ever get my R6000.00 from this terrible bank.

African Bank
African Bank's reply26 Jan 2024, 14:30
Official
We have not received confirmation of your contact number.
LZ
Lethokuhle Z's update26 Jan 2024, 14:51
Reviewer Update
image.png 128.89 KBBut I have responded and after I responded I got the SMS saying i did not????
African Bank
African Bank's reply26 Jan 2024, 14:55
Official
Thanks for speaking up and calling us out. Your new enquiry has been successfully logged. Your reference number is ***. Please verify your contact number by replying Yes to the SMS you received
LZ
Lethokuhle Z's update26 Jan 2024, 15:47
Reviewer Update
Thank you. looking forward to a positive feedback
African Bank
African Bank's reply29 Jan 2024, 15:59
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.