CJ
Chané Joubert

1 reviews | Active since Nov 2017

09 Nov 2017, 12:08

Disgusting attitude from consultant

A consultant just contacted me from ********** 828 names SipHiwe or SipHiwo, i could not hear anything but people in the background as the microphone was clearly not at her mouth, when telling her I can't hear SHE YELLED AT ME "ITS SIPHIWE FROM AFRICAN BANK WE ARE FINANCIAL INSTITUTION CAN YOU HEAR ME NOW" i said yes and she asked questions and i told her i am not interested but i could not even finish that sentence before SHE CUT THE CALL. This is disgraceful as I am also a consultant for a financial institution and I would instantly loose my job if this was my attitude. .

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Replies (2)
African Bank
African Bank's reply09 Nov 2017, 14:03
Official

Dear Ms Joubert


Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
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African Bank
African Bank's reply24 Nov 2017, 10:36
Official

Dear Ms Joubert

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team
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