JDJN
Jacobus Daniel JD Nolte

1 reviews | Active since Jun 2018

26 Jun 2018, 09:40

Disgusted in African Bank

I have won a competition that you guys had at jacaranda day its been 3 weeks that i have been waiting for something to happen i just don't understand how someone can win a prize and not receive it ... It is really disappointing

African Banks marketing department constantly tells me they will let me know how long is still need to wait and 3 weeks has gone by and there is still an issue with the account which i dont understand

i dont get any updates regarding this and all i want is the prize money

as it is my special persons 21st birthday this weekend and now i can't actually do something extra special for her due to this

it is honestly pathetic that i can win a prize but not get it.....

0
Replies (1)
African Bank
African Bank's reply27 Jun 2018, 09:05
Official

Hi Jacobus,

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team