disgusted

I have an account with african bank since 2015 if not 2014 but due to some difficulty i couldnt pay the account eventually i went under debt review. African bank is the only account on my name i am still paying as i paid them off and i settled some account a long the way. I saved up some money just a bit over half of what i still owe on this african bank account, I called them to ask if i can settle account as i just have bit over half of money, the consultant tells me i cant, not even going the extra mile considering to accept what i have and to close the account or to go speak to someone higher than her, So dissapointed , what if i sit without a job tomorrow then they will get absolutely nothing from me , So disgusted and dissapointed , as other institutions accepted what i had to offer to close my other accounts. And the nice part is thats mostly interest on the account but they to greedy to write that off