SM
Simeon M

1 reviews | Active since Sept 2019

04 Nov 2019, 16:32

Discriminatory Bank

I am surprised by how this institution work. I am a legal resident with a foreign passport. I wanted to open a transactional account(Mymo). I was informed the bank does not open such accounts for passport holders. To my surprise, the same institution opened up a tax free investment account for me. This tells me how afrophobic the institution is. You simply want me to lend you my money @ 8.67% and you in turn borrow it out at a minimum of 15%. And you cant open a daily transaction account for me?, I rather invest any excess somewhere. It simply does not add up!

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Replies (2)
African Bank
African Bank's reply07 Nov 2019, 13:01
Official
Good day

We've escalated your concerns to My World department for the attention it deserves. Our African Bank My World team will be in touch as soon as possible.

Your African Bank Support team *** 

African Bank
African Bank's reply09 Nov 2019, 08:10
Official
Good day

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together. 

If you need anything else, we're only a phone call away.


Your African Bank Support team ***