mB
mapitse B

1 reviews | Active since Jun 2015

30 Jun 2015, 11:29

discount to pay up loan

I called the call centre wanting to pay up my loan and requested a discount which was granted and 3 months later fnd out I have been listed with itc because I owe them, so I had to pay the money I was discounted with interest and being told recordings for with the agent I spoke to is not available.

0
Replies (1)
African Bank
African Bank's reply30 Jun 2015, 16:36
Official
Hello tebob,

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards
Contact Centre Support Specialist Team
Contact number: ***
Zelda Moloana