cB
charmain B

1 reviews | Active since May 2016

12 May 2016, 11:21

Discount on arrears amaount

<p>Due to some problems I didnt pay my last few installments at african bank.it was a credit card and a loan account so after almost 2 years that I couldnt pay the accounts I called them Last mont (April) to make payment arrangments on the account they offerd me a 50% discount on both accounts if I can pay the full amount after the discount.I paid then only the credit card in full as its imposiible for me to pay both the same time so today I called the collections dep again for the settlement letter on the credit card and to make the payment arangement for the loan so the Guy told me Sandile Kubeka that I dont quilify for the discount anymore?????????????So now that I paid settled one account I dont Quilify for the 50% discount.....African Bank is such a ******* whats the diffrence between last month and noww was the 50% discount only a **** to get the money out of me????????????</p>

0
Replies (1)
African Bank
African Bank's reply13 May 2016, 11:23
Official
Thank you for referring your concerns via Hello Peter. We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter. Should you need to, please contact our Customer Care contact centre on *** Sylvester Fraser Kind Regards Contact Centre Support Team ***