EL
Elrese L
1 reviews | Active since Oct 2012
20 Nov 2025, 12:39
Disappointment
I really did not want to right a review but its like I am just running into a brick wall. Logged a query on 11/11/25 due to voucher bought but never received since then i was contacted only on 11/11 & 12/11 and ince then - NOTHING, Really is this how you now handle things. Disappointed and gave a 5star review previously.
Helpful (0)
Replies (3)0
Replies (3)
African Bank's replyOfficial
20 Nov 2025, 12:50Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply20 Nov 2025, 12:50
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
EL
Elrese L's updateReviewer Update
20 Nov 2025, 13:39so you call once and if no answer you just determine you can not get ahold of me. and how must i call back on ************
EL
Elrese L's update20 Nov 2025, 13:39
Reviewer Update
so you call once and if no answer you just determine you can not get ahold of me. and how must i call back on ************
African Bank's replyOfficial
20 Nov 2025, 15:33We have contacted you and on our attempts, the calls are disconnected. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply20 Nov 2025, 15:33
Official
We have contacted you and on our attempts, the calls are disconnected. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team