JN
Jonathan N
1 reviews | Active since Mar 2021
10 May 2021, 13:05
Disappointing an useless
I have app**** for a loan from African Bank on 28/4/21 have sent all relevant documentation an still now feedback from African Bank it's more than 2 weeks an still nothing I don't understand how can they give any of their customers such terrible service I will not advice anyone to go through African Bank to apply for a loan or anything thing from African Bank I really feel like closing my bank account with African Bank as well what a useless bank that can even keep their customers updated as to what is happening very disappointed
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Jonathan N's updateReviewer Update
10 May 2021, 14:59All this I have heard before an 3 weeks later still no results I think African Bank has a bunch of lazy useless an *********** staff working for them which needs to go for extended training on how to service their customers better as for Sipho Ramatsimela a so called team leader or manager or whatever he is he does not deserve his title cause he has no idea of how to better a customers bad expirience he just makes it so much worse being useless as he can't even respond to emails...... Terrible African Bank I'm disgusted an I have the fullest intent of closing my account an having nothing more to do with African Bank....HORRIBLE
JN
Jonathan N's update10 May 2021, 14:59
Reviewer Update
All this I have heard before an 3 weeks later still no results I think African Bank has a bunch of lazy useless an *********** staff working for them which needs to go for extended training on how to service their customers better as for Sipho Ramatsimela a so called team leader or manager or whatever he is he does not deserve his title cause he has no idea of how to better a customers bad expirience he just makes it so much worse being useless as he can't even respond to emails...... Terrible African Bank I'm disgusted an I have the fullest intent of closing my account an having nothing more to do with African Bank....HORRIBLE