Disappointed customer

Item: African Bank
Rating: 1
Author: Tebogo M

I'm disgusted by the service I just received from a consultant called Wendy Mgwevu who surely doesn't know her product and a manager who even failed to take over the call who has guys to tell a customer that he's occupied and can't come to the call and explain,that's Vusi Thwala.

Helpful (0)

Replies (2)

African Bank's replyOfficial

18 Apr 2018, 16:33

Hi Tebogo,

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team

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African Bank's reply18 Apr 2018, 16:33

Official

Hi Tebogo,

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team

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African Bank's replyOfficial

23 Apr 2018, 14:18

Hi Tebogo,

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team

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African Bank's reply23 Apr 2018, 14:18

Official

Hi Tebogo,

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team

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