AS
Amrisha S

1 reviews | Active since Mar 2015

24 Jun 2017, 21:05

Disappointed client and wasted time

<p>Unfortunately i have been to African Bank in Port Shepstone and was told I qualify for R10500 credit card.I spent over 2 hours in there. 1 assistant helped me for 2 hours. I signed all the paper work.signed for the card. I did everything on thursday (22 june) and then yesterday (23 june) i get a call to say the incorrect payslip was used so i had to go back to the branch during my working hours. This morning i get a call from the branch saying sorry my application has declined....like really? 2 freaking hours, fuel wasted all for this.i will never recommend african bank to anyone. You dont go wasting their time and and sit for hours signing paper work for nothing.thats really uncalled for.Didnt get a reason for the app declining.</p>

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Replies (1)
African Bank
African Bank's reply28 Jun 2017, 09:53
Official

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team