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Sbonelo N
1 reviews | Active since Oct 2024
17 Oct 2024, 16:34
Disappointed Client
I had an account with African Bank and someday they froze my account told me I was involved in *****ulent activities and I went to the nearest branch they told me I received money without a reference I was asked to provide a bank statement from my other account I did that they said they would call me and for 2 years I waited I only became aware again about this when I found out my ID has been listen on SAFPS and I can't get a loan I can't get credit. I called them again they said I must wait for a month it's been 2 months still no feedback from them and this is really frustrating and causing me grief.
Helpful (0)
Replies (3)0
Replies (3)African Bank's replyOfficial
17 Oct 2024, 18:13Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply17 Oct 2024, 18:13
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
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Sbonelo N's updateReviewer Update
17 Oct 2024, 18:22My phone was literally on my hand, I'm not trying to be rude. It did not ring my phone just notified me that i had a miss call. I can not answer the call if I am not given enough time to it wasn't even 2 seconds.
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Sbonelo N's update17 Oct 2024, 18:22
Reviewer Update
My phone was literally on my hand, I'm not trying to be rude. It did not ring my phone just notified me that i had a miss call. I can not answer the call if I am not given enough time to it wasn't even 2 seconds.
African Bank's replyOfficial
18 Oct 2024, 12:40Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
African Bank's reply18 Oct 2024, 12:40
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
