SL
Sinomnqweno L

1 reviews | Active since Jan 2026

27 Jan 2026, 09:55

Disappointed and frustrated by African Bank

I am very disappointed by African bank.

My account was put on hold a day after my salary from was paid into the account. I am unable to transact or do any payments, I have contacted the call centre and visited the branch. No one seems to be helping. I was only requested to provide proof of identity, which I did. This has been going on for more than 7 days now . I am being taken from pillar to post.

Please respond promptly.

0
Replies (2)
African Bank
African Bank's reply27 Jan 2026, 10:31
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
African Bank
African Bank's reply27 Jan 2026, 11:53
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team