GM
Goitsemang M

1 reviews | Active since Mar 2018

15 Sept 2023, 19:45

Disappointed and frustrated

Im really disappointed. African bank issue with the electricy prepaid purchase that doesnt go through,got me frustrated for the whole month. I cant believe I went to the bank four times and got calls to head office multiple times and still no solution.My whole R2300. but R200 they managed to trace.... Yoh i really feel ****med by the bank😰😰😰😰😰

I saw many ppl complaining of the transactions not going through at the African Bank in Chris Hani 2 times now,bank full of ppl with same problem? and at least got consoled at least i am not alone.

0
Replies (3)
GM
Goitsemang M's update18 Sept 2023, 18:15
Reviewer Update
African bank is still making a fool of me. I was on my way driving when i received the call from it, only to be given the same WRONG AND SELF TYPED ELECTRICITY TOKEN.


So practically African bank can only make their customers stupid. I am starting to doubt if this bank really exist?

Is it starting to operate now?

How can I be ****med by the bank? This is happening for the 2nd time now.


African is HORRIBLE.
GM
Goitsemang M's update18 Sept 2023, 18:17
Reviewer Update
Why cant they just give back my money instead of typing a token themselves?


Im disappointed shame
African Bank
African Bank's reply19 Sept 2023, 11:08
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team