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Sandiswa K

1 reviews | Active since Sept 2023

13 Apr 2026, 18:21

Disappointed

Made a withdrawal on my 7 day notice deposit, was suppose to recieve the payment today but I have not recieved it as yet. Since today was the said payout date.

0
Replies (28)
African Bank
African Bank's reply13 Apr 2026, 18:43
Official
We've escalated your concern to our internal investments department for the attention it deserves. Our African Bank investments team will be in touch as soon as the matter is resolved.

Your African Bank Support Specialist team
SK
Sandiswa K's update14 Apr 2026, 06:44
Reviewer Update
This is unprofessional and *********, a fallure to keeping up your end of the deal.
SK
Sandiswa K's update14 Apr 2026, 07:30
Reviewer Update
Payout was for the 13/04. Its the 14th today, still no payout.
SK
Sandiswa K's update14 Apr 2026, 08:42
Reviewer Update
Stills no payout today.
SK
Sandiswa K's update14 Apr 2026, 09:26
Reviewer Update
Will i receive assistance kodwa?
African Bank
African Bank's reply14 Apr 2026, 10:36
Official
Thanks for reaching out to us. I have contacted and connected you to the Investment department for further assistance.

Your African Bank Support Specialist team
African Bank
African Bank's reply14 Apr 2026, 10:37
Official
We have noted your earlier post and have provided a response there. Kindly confirm its receipt.

Your African Bank Support Specialist team
African Bank
African Bank's reply14 Apr 2026, 10:37
Official
We have noted your earlier post and have provided a response there. Kindly confirm its receipt.

Your African Bank Support Specialist team
African Bank
African Bank's reply14 Apr 2026, 10:37
Official
We have noted your earlier post and have provided a response there. Kindly confirm its receipt.

Your African Bank Support Specialist team
SK
Sandiswa K's update14 Apr 2026, 10:46
Reviewer Update
I cannot wait 24 hours to recieve the funds, I need them urgently. Its not my fault it wasn't processed yesterday.
African Bank
African Bank's reply14 Apr 2026, 11:23
Official
We've escalated your concern to our internal investments department for the attention it deserves. Our African Bank investments team will be in touch as soon as the matter is resolved.

Your African Bank Support Specialist team
African Bank
African Bank's reply14 Apr 2026, 13:18
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team
SK
Sandiswa K's update16 Apr 2026, 05:38
Reviewer Update
Seemingly my second notice deposit has not paid out too, it is due today.
African Bank
African Bank's reply16 Apr 2026, 10:47
Official
Your payout should reflect today, but if it hasn’t come through yet, it may still be processing. Please allow until end of day, and if it’s still not received, let us know so we can assist further.

Your African Bank Support Specialist team
SK
Sandiswa K's update16 Apr 2026, 13:47
Reviewer Update
It wont be payout today then if i wait till the end of the day, still no payout and the money hasnt been processed as yet, I can tell cause it hasn't been deducted from the notice deposit account.
SK
Sandiswa K's update16 Apr 2026, 14:02
Reviewer Update
Its afternoon now and no payment. It hasn't been processed and I can tell because it hasn't been transferred out from the notice deposit. Making a false claim of the payout being today.
SK
Sandiswa K's update16 Apr 2026, 14:51
Reviewer Update
Its afternoon now and no payment. It hasn't been processed and I can tell because it hasn't been transferred out from the notice deposit. Making a false claim of the payout being today.
SK
Sandiswa K's update16 Apr 2026, 14:51
Reviewer Update
As a customer I am not taking kindly to the lack of customer service and lack of service delivery.
African Bank
African Bank's reply16 Apr 2026, 14:52
Official
Thanks reaching out to us. Your payout should appear today, as previously stated, please give it some time to do so.

Your African Bank Support Specialist team
African Bank
African Bank's reply16 Apr 2026, 14:52
Official
We have noted your earlier post and have provided a response there. Kindly confirm its receipt.

Your African Bank Support Specialist team
SK
Sandiswa K's update16 Apr 2026, 14:56
Reviewer Update
I cant wait till end of the day since last time i waited all day it turned out it wasn't even processed hence I didn't get it on the promised payout date, and seemingly it is occurring again with this second notice deposit.
African Bank
African Bank's reply16 Apr 2026, 15:53
Official
Thanks for speaking up and calling us out. We have send a follow up to our investment team for further assistance. We will provide feedback as soon as received.
SK
Sandiswa K's update16 Apr 2026, 15:55
Reviewer Update
You'r welcome. I look forward to hearing from you before the end of the day.
African Bank
African Bank's reply16 Apr 2026, 16:40
Official
We have noted your earlier post and have provided a response there. Kindly confirm its receipt.

Your African Bank Support Specialist team
SK
Sandiswa K's update16 Apr 2026, 17:52
Reviewer Update
End of business day and still no money. Can i get an agent to call me please, cause this is beginning to be *********.
African Bank
African Bank's reply17 Apr 2026, 10:23
Official
Thanks for reaching out to us. We have attempted to reach you however there was no reply. Please be advised that we have prioritized your concern and will provide you with an update shortly. We appreciate your patience regarding this.

Your African Bank Support Specialist team
SK
Sandiswa K's update20 Apr 2026, 17:09
Reviewer Update
Still waiting on q payout due today, still haven't recieved it.
African Bank
African Bank's reply20 Apr 2026, 17:52
Official
We have noted your earlier post and have provided a response there. Kindly confirm its receipt.

Your African Bank Support Specialist team