Despondent and frustrated service is beyond useless

Item: African Bank
Rating: 1
Author: Madeline V

We have been trying to get a letter stating a personal loan is paid up or written off since last year May . I have called emailed and still no assistance. Everyone is just not assisting me sending me from one side to anther and its still not resolved.

Helpful (0)

Replies (1)

African Bank's replyOfficial

06 Mar 2026, 10:51

Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.

Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za

Your African Bank Support Specialist team
***

African Bank's reply06 Mar 2026, 10:51

Official